Veteran-owned & operated
Care that lets people
stay where they
already belong.
Peniel Healthcare Services provides personal care, DODD waiver support, telehealth mental health and remote chronic care across Ohio, so people can live safely and independently at home.
Founded by a psychiatric nurse practitioner and run on the discipline of military service. Serving with honor. Caring with heart.
Starting services
Six steps from first call to first visit
- Contact Peniel by phone or through the form
- Share basic referral details
- We confirm service fit and availability
- We coordinate with your support team
- Services begin after authorisation
- We stay connected with ongoing support
- Certified Ohio waiver provider
- DODDCertified Ohio waiver provider
- Accredited by the Accreditation Commission for Health Care
- ACHCAccredited by the Accreditation Commission for Health Care
- Ohio counties served, from our Fairfield office
- 8Ohio counties served, from our Fairfield office
- Care staffing, with same-day referral response
- 24/7Care staffing, with same-day referral response
Our mission
Care that protects independence, not just health.
At Peniel Healthcare Services we know that exceptional care is built on trust, respect and unwavering commitment. As a proud veteran-owned agency serving Ohio, we bring the discipline, reliability and attention to detail learned in military service to every patient we serve.
Our mission is to provide compassionate, dependable care that promotes independence, dignity and quality of life for private-funded, Medicaid and Medicare patients throughout Ohio.
Quality care starts with knowing the person: their routines, strengths, preferences, needs and goals. We work alongside the individual, their family, guardian, SSA and support team so everyone is working from the same plan.
What we do
Five ways we support people at home and in the community
From hands-on daily care to remote clinical monitoring, each service is delivered by the same team, under the same standards, and documented against the same plan.
Home Care Services
Hands-on help with daily living so people can stay in the home they already know.
- Personal Care Assistance
- Medication Reminders
- Meal Preparation & Nutrition Support
DODD Waiver Services
Certified DODD support that keeps people safe, independent and connected to their community.
- Homemaker / Personal Care (HPC)
- HPC Transportation
- Participant-Directed HPC
Mental Health Services
Psychiatry and counseling you can reach from home, plus behavioral health integrated with primary care.
- Telehealth Psychiatry
- Virtual Counseling
- Behavioral Health Integration (BHI)
Remote Care Services
Monitoring and care coordination between visits, so problems get caught before they become admissions.
- Chronic Care Management (CCM)
- Remote Patient Monitoring (RPM)
- Continuous Glucose Monitoring (CGM)
Services for Veterans
Care for those who served, from an agency founded by someone who served.
- Aide & Companion Care
- Light Housekeeping
- Medication Reminders
Not sure which service fits?
Tell us the situation and we will tell you honestly whether we are the right provider, and what the alternative is if we are not.
The veteran difference
Precision. Discipline. Commitment. Integrity.
These are not marketing words for us. They are the four standards we were trained to, and they are what make us a dependable partner for families, guardians and Managed Care Plans alike.
Military discipline, civilian compassion
A structured approach that produces punctuality, professionalism and consistent care, the same standards we were held to in service.
Tailored care plans
Every client receives a personalised plan built around their needs, routines and preferences, not a template.
Highly trained caregivers
Our team upholds the highest standards of safety, reliability and respect, with ongoing training and development.
Experience you can trust
Years of service to our nation guide the way we serve your family. Integrity means doing what is right every time.
Who we serve
Families, guardians, clinicians and care teams
Peniel works with the person receiving care and with everyone around them. That is what keeps a plan from falling apart between visits.
- Individuals with developmental disabilities
- Older adults aging at home
- Veterans and their families
- Guardians, SSAs and county boards
- Physician groups and clinics
- Managed Care Plans and case managers
- Nursing homes and assisted living
- Private-pay families
Families, guardians and SSAs need a provider they can trust. Peniel delivers dependable support with respect and clear communication.
What we focus on
- Safety and dignity
- Choice and independence
- Reliable scheduling
- Clear communication
- Respect for routines
- Accurate documentation
- Team collaboration
- Goals at home and in the community
Where we work
Eight Ohio counties, one standard of care
Our office is in Fairfield, and our caregivers live in the communities they serve. Pick your county to see the towns we cover and how quickly we can start.
- Butler CountyHamilton · Fairfield · Middletown · OxfordView county
- Hamilton CountyCincinnati · Norwood · Blue Ash · SharonvilleView county
- Warren CountyMason · Lebanon · Springboro · FranklinView county
- Montgomery CountyDayton · Kettering · Huber Heights · CentervilleView county
- Clermont CountyMilford · Batavia · Amelia · LovelandView county
- Greene CountyBeavercreek · Xenia · Fairborn · Yellow SpringsView county
- Preble CountyEaton · New Paris · Camden · West AlexandriaView county
- Miami CountyTroy · Piqua · Tipp City · CovingtonView county
Outside these counties? Ask us anyway . We will tell you if we can help, or point you to someone who can.
Common questions
Straight answers before you call
- How quickly can care start?
- We offer same-day referral response. After you contact us we confirm service fit and availability, coordinate with your support team, and begin services once authorisation is in place. For private-pay clients this is usually the fastest route; for waiver and Managed Care Plan clients the timing depends on authorisation.
- Do you take Medicaid, Medicare or waiver funding?
- Yes. We serve private-funded clients, Medicaid beneficiaries through Ohio waiver programs and Managed Care Plans, and Medicare patients for remote care programs such as Chronic Care Management and Behavioral Health Integration. We will confirm what your specific plan covers before care begins.
- Are you a certified DODD provider?
- Yes. Peniel Healthcare Services is a certified Ohio DODD provider offering Homemaker/Personal Care, HPC Transportation, Participant-Directed HPC, Shared Living, Supported Living and Waiver Nursing Delegation, all delivered against the approved Individual Service Plan.
- What areas do you cover?
- We serve Butler, Hamilton, Warren, Montgomery, Clermont, Greene, Preble and Miami counties in Ohio, from our office at 3050 Mack Rd, Suite 350, Fairfield, OH 45014. If you are just outside these areas, contact us and we will tell you honestly whether we can help.
- Is your care medical or non-medical?
- Our home care services are non-medical: personal care, companionship, meal preparation, light housekeeping, medication reminders and transportation. Separately we provide nursing-delegated support under appropriate oversight, telehealth psychiatry and counseling, and remote clinical monitoring programs.
- What makes a veteran-owned agency different?
- Structure. Military service taught us punctuality, accurate documentation, clear handover and doing what is right when nobody is watching. In practice that means caregivers who arrive when they said they would and notes your care team can actually rely on.